Terms & Conditions

  1. Order Acceptance – We must receive payment of the whole of the price for the goods you order before your order can be accepted, unless you are an authorised credit account customer. Our acceptance of your order brings into existence a legally binding contract between us.
  2. Price – The prices payable for goods you order and their delivery is as set out in our web site. We reserve the right to change the prices shown at any time and we will contact you before we confirm the order if there are any changes.
  3. Returns
    Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. We can accept returns of complete product, which is unused and in an "as new" condition.

    To cancel this contract, in the first instance please contact us for a returns authorisation.  Please pack the relevant item securely and send it to us with the delivery slip so that we receive it within 7 working days after the day of the date that the item was delivered to you.

    For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

    As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.  In certain circumstances the manufacturer may levy a re-stocking charge to return the goods.
  4. Availability – We endeavour to hold sufficient stock to meet all orders, if for any reason goods are not in stock then credit or debit cards are not debited until those goods are despatched to you.
  5. Delivery – You will become the owner of the goods you have ordered on delivery of them to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or damage. Large, heavy and fragile items sometimes require extra time for delivery and we will advise you of likely delivery times wherever possible.
  6. Delays beyond our control – We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, adverse weather, strikes, lockouts, and other industrial disputes).
  7. Governing Law – The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have exclusive jurisdiction to resolve any disputes between us.
  8. Entire Agreement These terms and conditions, together with our current web site prices, delivery details and contact details, set out the whole of our agreement relating to the supply of the goods to you by us. These terms and conditions cannot be varied except in writing signed by one of our directors. In particular nothing said by any of our staff should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. We shall have no liability for any such representation being untrue or misleading unless it is made fraudulently.
  9. Exclusion of Liability

    a – We shall not be liable in any way for any loss of revenue, profit, goodwill or any consequential or indirect or special loss or damage arising out of the purchase of any goods by you from us or late or non delivery of goods.

    b - Any liability not excluded by paragraph (a) above (or any exclusion of liability which is held by a court of competent jurisdiction to be invalid or unreasonable) shall be limited to a maximum aggregate liability per claim of £100,000.

    c -You agree and confirm that you are in a better position than us to assess and estimate any likely damage or loss that you may incur in connection with the order of any goods from us and that we cannot therefore insure any likely damage for which we have excluded liability under this cause.

    d - Nothing in this clause shall exclude liability for death or personal injury arising from the negligence of Walker Catering Supplies Ltd or its employees or agents, or any other liability which it is prohibited from excluding at law.

Contact Us

Walker Catering Supplies Ltd
Sherwood House
Norton Street
Radford
Nottingham
NG7 3JG

Phone: 0115 979 0110
Fax: 0115 9791393

We accept the following payments:

Visa credit card. Visa Delta. Visa electron Mastercard.

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