- Free delivery for orders requires a minimum order value of £150 ex VAT.
Please note this is a web only offer.
- A delivery charge of £8.95 + VAT will be charged for orders with a value
of less than £150 ex VAT.
- Delivery is usually made the next working day if you order before 1pm
Monday - Friday.
- Some items have extended delivery times; these include most heavy and
bulky items and some ranges of crockery. Please contact us for further
- Orders placed on Fridays before 1pm will usually be delivered Monday.
- Orders placed on Saturdays or Sundays will usually be delivered Tuesday.
- Next day delivery excludes weekends - please select the premium service if
you require a Saturday delivery.
- Next day delivery only applies to mainland UK orders and excludes remote
and offshore areas.
- Standard UK delivery charge excludes Northern Ireland, Highlands, Isle Of
Man and Isle Of Wight. For these areas please check individual rates in the
order checkout area.
- Delivery of machines, refrigeration and all flat-pack items will be made
to the ground floor entrance to the building. It does not include negotiating
lifts or stairs.
- Customers are responsible for ensuring that products ordered will fit
through doorways and into their premises. We cannot accept responsibility if
it will not fit. Any carriage charges caused by an aborted delivery are the
- Delivery does not include unpacking or positioning or assembling items.
Direct Delivery Items
Some items such as heavy or bulky items and some items of crockery have an
extended delivery time as they are delivery directly from our supplier.
Although most items will be delivered to you within 5-7working days we cannot
guarantee delivery times for these products.
Please contact our call centre if you need to confirm lead times.
Tel: 0115 979 0110